Recently I was hired on to a local restaurant as a part time waitress. And let me tell you, there is never a dull moment in waitressing. Tonight in particular was one of those nights where I just wanted to get off work and curl up with my teddy bear and Dragon age and never go to work again. Then again, I guess everyone has their days at work like that. But there are several things that bug me about waitressing, and I am most definitely going to be sharing them with you.
So tonight I had a table of six people they ordered very complex things, and I managed to get all but two right. And to be fair, one of them wasn't really specified, because she said she wanted cheese fries with her burger, and the burger comes with fries so I just did that, then she decided she wanted a platter of cheese fries. so I had to go do that. But anyways, apparently one of the woman's eggs wasn't cooked enough, so I took it back to the kitchen and asked that they cooked it a little longer. Now, at the time we were fairly busy so the kitchen was running a little slow. So it took about 15 minutes for the egg to come out. In that time, the rather overweight family had managed to eat all of their food and they told me that because I took so long they wanted me to make the manager have her food rung up free.
Ok. So let me get this straight. You got hash-browns, a waffle, bacon, sausage and toast for 8 bucks and because you didn't get the 99 cent egg... you want the meal for free. RIGHT. Now, I didn't say that, I said "I can't do that, our managers not here at the moment." "well you had better go find one." she said. So I got our shift supervisor who really had the same amount of authority as I did. She listened and nodded her head and ended up giving her the meal for free. What she told her though was totally wrong. She said I hadn't brought out ANY of her food, had gotten every single order wrong, was rude, and blamed it all on the kitchen.
NOW. Ok, I blamed the fact that the egg took so long on the kitchen because I cannot control what goes on in the kitchen. Secondly, I did not get all of your orders wrong, I got 2 pieces of a specific meal wrong and quickly fixed them no charge. And lastly, you did get your food. Or I don't know what you were shoving into your mouth hole 5 minutes ago.
It's people like this that make me hate waitressing, living off the charity of strangers really bugs me, because they might not be particularly nice people, meaning I don't get that much money. I would really like to take all of those people who don't leave me tips, or leave me penny tips and make them work one single hour of my shift, and I'll pretend to be them for an hour. I think it would work out well for everyone.
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